Great Atlantic Warranty - RIPPED ME OFF FOR$550.00 ACC.MS1001460

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Home » Consumer Reviews » CONS » RIPPED ME OFF FOR$550.00 ACC.MS1001460

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RIPPED ME OFF FOR$550.00 ACC.MS1001460

Apr 3, 2008

Great Atlantic Warranty complaint by Kathlemill8

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On Sept.24.2007 Lester Goldman called my home phone and fraudulenty preasure sold me an extended warrany on my 1999 concord.I coulden`t thinkit over and talk to my son who is a certified mchanic and get back to him as this was the last call for my car.he lied to me and said he said my car has a record of transmissionn failure after 96000 miles and it will cost me $2500to fix.it was ducumented.so i said okay. within 3 hours $550.00 was drawn from my bank. Iam on social security & a senior citizen with no savings or other means of support. I canceled 31 days later and sent everything back to them and no respoince. then the cancellation dept said i had to get a certified millage reading and i did and faxed it to them

nov 2007 . to this day they have failed to talk to me when i call and they have not refunded any thing to my bank.I hate you monsters. i hope you burn in ***.you have caused me to suffer a stroke and ruined my good name with my bank and now im over my limet on my credit card.i hate you.shame on you.

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Comments (2)

1. Written by Khaled, on 26-05-2008 20:41

Yeah right! I called you guys so many times for my refund but you never return my phone calls!! Man, bunch of jerks. I will do everything to prevent anyone from buying from you now. You have not refunded my money when i cancelled 3 days after I bought the warranty (which was falsely sold to me in the 1st place!!)

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2. Written by GreatAtlanticHelpDesk0408, on 23-04-2008 10:42

Hello, I am a Customer Service Rep at Great Atlantic Warranty. For the purpose of this forum please address me as “GAWHelpguy”. I am posting here to help customers who feel that they have been ignored or that your claim was mishandled. Please give my efforts the benefit of a doubt. I promise to work to help anyone who would like to calmly and rationally discuss our problem and the possible solutions.

None of our sales reps lie when they tell you about a potential costly vehicle repair that will result in an out of pocket expense. Average failure rates for the year, make of model come from a reliability index based on published consumer reports.

As for canceling contracts, we follow the guidelines of our insurance provider. We can't refund your money until we receive a signed letter and certified odometer reading. Complete refunds can be made within 30 days.

I would like to see your complaint satisfied, please email me at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

and provide the particulars of your case as well as contact information. I’ll work quickly towards a prompt resolution.

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