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Harassing phone calls for sure. Fraud?
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Jun 13, 2008 Great Atlantic Warranty complaint |
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All my interactions with Great Atlantic Warranty, Inc. point to unethical business practices if not outright fraud.
Computer dialed cold calls. Annoying, not illegal. But, a couple of things make their calls stand out. First, the computer message implies that the call is from the manufacture of your car. I called my dealer. They had never heard of Great Atlantic Warranty, Inc. and told me that they are probably a fly by night organization that will take your money today and disappear tomorrow. Second, they call again, and again and again. You can select the option to take your number off the list but it doesn’t appear to help. Third, they are calling my home number which is on both the Texas and National no call lists. Fourth, they are calling several numbers internal to the company at which I work. I’m not sure where they got these numbers but it’s not likely they were obtained legally. Or maybe they are just calling all the numbers in the Texas area codes.
High pressure sales. Their sales persons approach was aggressive enough and deceptive enough to me mad. But others might not see the nonsense and sign up for something they don’t want, need or can afford.
The phone sales person ask for my credit card number at my first sign of interest. Honest businesses don’t ask for money without fully describing their services.
The products they sell are from a large and I assume respectable insurance company, Mercury Insurance group. After many attempts, I found a path through their computer driven menus, they obviously don’t like phone calls, and got to talk with a real person. When I explained my concerns and ask to speak to a manager I was told that it wasn’t their companies responsibility and if I didn’t like it I should sue them.
In summary, Great Atlantic Warranty Company is using business practices that make a strong case for the company not being on the up and up
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