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Home  »  Consumer Reviews  »  Auto Repair  »  calling me too much
calling me too much
Feb 13, 2008
Great Atlantic Warranty complaint by JohnKThompson
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calling me too much
Page 2

Great Atlantic Warramty auto warranty. They call me ALL THE TIME! Usually, I press 3 to be removed from their list. Additionally, I've been on the DO NOT CALL list for over2 years.

Some evenings, they have called me three times - in a single night! Sometimes, I press one to speak to an operator and ask to be removed from their list. They expect me to give them 2640$ over the phone! When I ask which car has an expiring warranty, they ask me for a VIN. I ask them which car has an expiring warranty.

They use scare tactics to sell. They also call my cell phone which is also on a do not call list, plus

I've asked them repeatedly not to waste my cell minutes and interrupt my nights.
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1. Written by Interesting exchange, on 11-08-2008 15:45

Vermont Area code number shows up. 

 

"your warranty is about to expire...." 

me press 1 

me: hello 

operator: make and model of your vehicle 

me: whats the name of your company? 

opertor: Great Atlantic Warranty, this is Sonya 

me: please put me on your do not call list 

Sonya: F**K off

2. Written by CLASS ACTION LAW SUIT, on 08-08-2008 09:00

It's funny to see how this company goes as far as to post on boards to "defend" their practices. What a joke. If anyone is pissed off enough they are located here: 

 

6501 congress ave, ste 140, boca raton, fl 33487 

 

Instead of a class action law suit I think assaulting them in person should be enough. See you guys soon...

3. Written by Voice Broadcasting is illegal., on 25-07-2008 13:21

The funny thing here is they admit to Voice Broadcasting.....It`s illegal. Case closed. They no this. The admin`s no this. there software company no`s this. And yes MEPCO, there finance company no`s this. With all this evidance online we will soon see results. I am promised by my state`s attorney general in MI that they along with all the Voice Broadcasting Warranty Companies will have consequence`s very soon. Amazing that they have gotten away with this for so long. I have a warranty With Warranty America. The front page of there website explains that voice broadcasting is illegal.www.warrantyamerica.net

4. Written by to You Cry Baby, on 24-06-2008 13:20

i wonder how much they pay you to keep tryin to stick up for a faulty business. Im sure you are the one leaving good feedback on the company too. I find it funny you stick up for them when all they do is hang up on you. This is fraud and you know it. If they aren't paying you to write little bullitens on here tryin to stick up for them- then WOW what a stupid low life you are..that has nothing else to do!!! GET A LIFE

5. Written by Pissed about scammers, on 27-05-2008 21:27

The operator with the story about what great folks they are might really believe that crap. He/she might really be that stupid. 

 

When their automatic dialer called me for the fourth time (after asking to be taken off), I went through the menu, and they gave me the song about the warranty. I asked to have the paperwork mailed to me, and they said they couldn't mail me anything until I gave a $400 downpayment. 

 

Crooks.

6. Written by Great Atlantic Rapists, on 24-05-2008 11:59

Cry baby and the GAW shill won't address the fact that what they are doing is against the law. Soliciting people on the DNC is illegal. Autodialing cellphones is illegal. Will either of you cowards explain why you feel this is not the case?

7. Written by Stop calling me, on 22-05-2008 19:22

This company has called me over 5 times now in the past 2 weeks. After I have pressed 2 they still call. When is there going to be a class action lawsuit?!?!

8. Written by GreatAtlanticHelpDesk0408, on 29-04-2008 15:15

Original Post-"Great Atlantic Warramty auto warranty. They call me ALL THE TIME! Usually, I press 3 to be removed from their list. Additionally, I've been on the DO NOT CALL list for over2 years." 

 

Hi, I am one of the Operations Coordinators at Great Atlantic Warranty. 

 

Number One, we don't call you "ALL THE TIME". If you press "2" then we take you off our list. Forever. 

 

As for multiple calls, this is the way an automated phone dialer works. You are on our lead list, the dialer calls you, you choose to hit "1" to speak with a representative or "2" to have your number removed from our list. If you wish to have your number removed from our list, then it most certainly is removed and put on another list which is used to "scrub" against all future lead lists, insuring that you are removed from our ability. 

 

Number Two, we don't have a "3" prompt. You must have received a call from another company. Many companies buy these leads. We have probably called you and according to your wishes, removed you from our list.  

 

Original Post- "Some evenings, they have called me three times - in a single night! Sometimes, I press one to speak to an operator and ask to be removed from their list. They expect me to give them 2640$ over the phone! When I ask which car has an expiring warranty, they ask me for a VIN. I ask them which car has an expiring warranty." 

 

We sell warranties to consumers that want protection from high repair prices. Our reps are trying to make money selling protection. Why, would we lessen the odds by calling the same person three times? 

 

If you know how much our policies sell for, you obviously have sat still for the sales pitch, which shows that you possibly have a vehicle that would benefit from one of our policies. 

 

Why would you ask us which car has an expiring warranty? If our info isn't current enough, we ask questions in order to verify. The way we verify what vehicle you have and what your warranty's status is, is by asking for your VIN. We are trying to sell you protection.  

 

Original Post-"They use scare tactics to sell. They also call my cell phone which is also on a do not call list."  

We don't use scare tactics. If my wife comes home without the car and tells me the auto tech doesn't know how much our repair bill is going to be, and I don't have "repair cost protection", then I would be scared. Real scared. Wouldn't you? 

 

Original Post-"I've asked them repeatedly not to waste my cell minutes and interrupt my nights." 

 

Your not on our list. I'm almost sure of it. 

 

In short, if we have called you and you have requested to be taken off our active call list, we have.  

If you are still receiving calls at this point, the calls are not from Great Atlantic Warranty but another warranty company. 

If you received a call and after disconnecting the call, you dial *69, that automatically takes you off of our active call list and adds you to our do not call list. This also removes you from all future active call lists. 

 

As I said, I am an Operations Coordinator at Great Atlantic Warranty. 

For the purpose of this forum please address me as GAWHelpguy. I will diligently work to find the answers you require and help bring closure.

9. Written by jax, on 27-03-2008 15:03

i'm also on the do not call registry. they have called my cell from 3 different numbers. this is a federal offense. if anyone wants to file a class action, i'm ready to sign up. to "you cry baby", i'm a licensed engineer. i know how to change my oil, i design cars for a living. i understand that it's your job, but how could you stoop to such a level. you're breaking the law for a company that is just skimming by. it's only a matter of time before they're taken down. for your sake, i hope you don't have anything invested in them.

10. Written by You Cry Baby is an ***, on 04-03-2008 18:35

These people are scum. They've latched onto me and have called my cell phone and my wife's over and over. I took one of their calls and told them I would never do business with them. That's when the guy hung up. I immediately called the number back and was told it is no longer in service. 

 

They are using a device that shows phony caller ID information. They called the wrong guy. I'm a trade lawyer and this information is going straight to the attorney general. Don't believe anyone who is giving them a good review. IT'S THEM! The folks that say they are happy don't exist. IT'S THEM!





 
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